Obligations of the user and / or client

The user and / or client of www.labellamiel.com undertakes at all times to provide accurate information about the data requested in the user registration form and / or the data provided when placing an order, and to keep them updated at all times. . The customer who wants to make a purchase at www.labellamiel.com must view the general conditions of purchase included in said section. The formalization of an order will be understood to be carried out under the full acceptance of the general conditions of sale contained in this page.

Taxes, prices and offers

Purchases made in our virtual store will be subject to the payment of Value Added Tax (VAT) as established in current regulations for natural or legal persons residing in Member States of the European Union and for those residing in non-EU countries. The characteristics of the products and their prices will appear on the screen. The articles and services will be available for sale while stocks last or discontinuation. The prices indicated on the screen are in euros, and include VAT, and are current, except typing errors. Its validity period is effective while they appear on your screen, unless the product that is the object of the offer runs out. In orders served outside the European Union and in the Canary Islands, Ceuta, Melilla and Andorra, all fees and taxes associated with the purchase are paid by the customer in accordance with current legal provisions. In these shipments, the amount of the invoice in euros will be taken as the declared value for customs purposes. The amount of taxes and customs duties vary in each country and must be paid in cash upon receipt of the shipment. Shipments to countries outside the European Union, the Canary Islands, Ceuta, Melilla and Andorra are billed without VAT.

Way to pay

When placing the order, the customer can freely choose to pay for the purchases he makes through the available payment methods.

* Cash on delivery
* Paypal

In certain cases and to prevent possible fraud, L’ABELLA MIEL reserves the possibility of requesting a customer a specific form of payment in the event that the identity of the buyer is not reliably proven.

Delivery of the order and shipping

L’ABELLA MIEL delivers orders by express delivery service.

The delivery date to the customer’s home depends on the availability of the chosen product and the shipping area.
Shipping costs will vary according to the destination area, and the total weight / volume ratio of the order.
To convert volume into weight, the transport agency takes the following formula as a reference: height x width x depth = cubic meters x 250 = weight in kilograms (approximate value that depends on the transport agency). Transportation costs, including VAT (Value Added Tax), are indicated on the purchase form, and vary in relation to the total weight / volume of the material chosen and the destination area.
We will always try to keep this cost as low as possible for our clients, negotiating with our usual transport agencies.

If you notice any damage to the box, please indicate it on the agency delivery note.

Security and confidentiality

L’ABELLA MIEL. guarantees security and confidentiality in all its communications with its clients. All on-line payment operations are carried out through a secure server, based on the SSL standard, and a secure payment gateway that protects data against attempted breaches by third parties. In case of card payment, and once our secure payment gateway has verified the data, the page will automatically link to the page of your bank, who will ask for your online banking passwords or your personal security passwords. , thus avoiding any type of card fraud. In compliance with the provisions of LORTAD, we inform you that the personal data provided by you will be incorporated into an automated file of L’ABELLA MIEL. The purpose of these is to be able to provide you with all kinds of services without having to fill in said data again. You have the right to access, cancel or rectify the data that correspond to you, collected in said file.

Applicable legislation and competent jurisdiction

The purchases made with L’ABELLA MIEL SL are subject to Spanish legislation.

In case of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts or Tribunals of Alicante (Spain), as long as there is no legal provision that prohibits it.

L’ABELLA MIEL SL makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of L’ABELLA MIEL SL, it will be corrected immediately. If there is a typographical error in any of the prices or characteristics of the product / service shown, and a customer has made a purchase decision based on said error, L’ABELLA MIEL SL will notify the customer of said error and the customer will have the right to rescind your purchase at no cost on your part.

Thank you for trusting in L’ABELLA MIEL SL We hope that our products and services are to your liking.

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